IVR

IVR-Interactive Voice Response is a telephony software, that easily enables an organization to use prerecorded computerized greetings or menu options that a customer can access through a mobile.

How does caller communicate with IVR?

Our IVR system designed to understands voice and/or touch-tone keypad inputs to take information from user end to route a call based on this input. It can also provide user with alerts, notification, information using pre-recorded voice message or dynamic text-to-speech to make it work.

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